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from miller import blake

Hello, I'm a Seattle-based site reliabililty engineer, I get paid to do what I love, I like Python, I'm in an abusive relationship with JavaScript, I'm a fan of good design, and I don't think things always have to be so stupid.
You can follow me @bltmiller, subscribe via RSS, and email me.

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Blake T. Miller

hello@btmiller.com • btmiller.com

Skills

  • Development: Python, JavaScript, Bash, Git, RESTful APIs
  • Platforms: Linux, Docker, Kubernetes, Debian, RHEL, VMware, KVM, AWS
  • Management: SaltStack, Nginx, Grafana, InfluxDB, Jenkins, Elasticsearch, PostgreSQL

Employment

  • Senior Site Reliability Engineer

    Apple, October 2020 - Present

    • Continuation of previous role as team lead
    • Establish and operate containerized global cloud presence for iCloud
    • Drive modernization of service through focus on achieving SLO targets
    • Collaborate cross-functionally on business-driven tentpole projects
    • Reduce operational toil for team through automation of tribal knowledge


  • Site Reliability Engineer

    Apple, July 2017 - October 2020

    • Build and manage iCloud systems, infrastructure, and applications through automation
    • Deploy, support, and monitor new and existing services, platforms, and application stacks
    • Use scale testing to measure, tune, and optimization system performance
    • Develop web applications using modern reactive frameworks
    • Participate in periodic on-call duties


  • DevOps Engineer

    Starbucks, March 2016 - July 2017

    • Founding member of infrastructure development steering committee
    • Established configuration management for organization using SaltStack with 10,000 states applied
    • Built alerting solution for infrastructure using Telegraf, InfluxDB, Grafana, and Slack
    • Wrote custom backend for Grafana to enable dashboard templates leveraging SaltStack API
    • Evangelized continuous improvement across various development and operations teams
    • Pioneered productionized container orchestration platform using Kubernetes and Flannel
    • Empowered Java and NodeJS continuous software delivery with Jenkins pipelines
    • Orchestrated active/active load balancer management for zero downtime maintenance
    • Managed Elasticsearch clusters and PostgreSQL replication


  • Systems Administrator

    UNT System, June 2014 - March 2016

    • Managed Linux infrastructure stack for web presence of 4 UNT campuses using Apache
    • Developed and maintained software for deploying Drupal websites via API calls
    • Extended LMS software with automated deployment and installation
    • Collaborated in organization to enhance monitoring services and load balancing
    • Programmed against REST APIs available from Gitlab, Jenkins, F5 BIG-IP LTM, and Infoblox
    • Managed configuration of multiple environments using SaltStack
    • Produced internal technical documentation for various domain processes


  • Support Technician

    UNT College of Arts & Sciences, November 2011 - June 2014

    • Provided desktop support to 3000 faculty and staff members for the largest college at the University of North Texas
    • Built and configured production Munki server for software deployment to internal Apple clients
    • Compiled and enforced software compliance on Apple clients via reporting agent
    • Developed Python modules for Apple clients through configuration management

Education

  • Bachelor of Science, Computer Science

    University of North Texas, 2015


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